We pride ourselves on our excellent customer service. If you are having any issue at all, please don’t hesitate to get in touch with us and we will help you straight away.
Get HelpBefore we deliver any citations order, we submit it to multiple indexation processors. Although we do this, we cannot guarantee a 100% indexation rate. To check if a citation is indexed you can use the Google search operator 'site:directorylink.com'.
The address you use should be real, but your business does not have to be registered there. If you are using a real address that you arent registered at, we would recommend adding a unit number to make the address unique and avoid NAP inconsitencies.
If you have some pending listings, this is due to the fact that directories are cracking down on fake businesses being submitted. Your listing should go live, so just check back in a few weeks by either logging into the provided email account or searching the directory itself. If you dont have the time, feel free to email us the report after 4-8 weeks, and we will gladly update it for you free of charge.
Yes. A detailed report with login details for every listing will be sent to you upon completion.
"The average turnaround time is 10-14 business days. If you have ordered for many locations at the same time, it can take us a little bit more time. Should you need a particular part of your order back urgently, please get in touch! "
We can provide listings in every country except North Korea. Please note that many countries have a limited amount of listing opportunities. We will refund you the difference for listings we can't create in your target country, should you over-order.
No. Unfortunately we don't currently offer citation clean-ups.
At the beginning of every order, the team thoroughly checks each of the directories they’ve selected to make sure your business doesn’t have an existing listing on there.
While we do our best to ensure that as many of the listings as possible contain a link to your website, we are unable to guarantee that every listing will. It’s entirely at the discretion of the individual directories and their policies.
While you should be able to log in and edit the vast majority of your listings using the credentials provided in the report, some listings are submitted without registration, meaning that the only way to edit or remove the listing is to email the directory admins directly. Please contact us at [email protected] and we’ll take care of this for you.
We’re more than happy for you to submit a list of directories for us to work through (assuming that the directories offer free submission). We would recommend either including your list of directories in the notes section of your order or dropping us an email at [email protected] after placing your order.
While we strive to include as many listings on directories that allow us to publish all of the information provided, each directory operates according to their own policies which may lead to certain business details not being included within certain listings.
Every listing that we create is submitted to multiple drip-indexing services upon delivery of your final report.
You may make multiple purchases of 200+ signals, but we do not allow for multiple URLs to be submitted in the same package.
A social signal is created when a user shares your given URL on their social media profile. This then creates a social backlink aka a social signal.
Drip feeding is when you add social signals naturally by only creating a certain amount each day over a period of time. All our packages are dripfed over a minimum of 10 calendar days.
The majority of the signals come from the USA, Europe, Canada, and Australia.
Social Media URLs, Redirected URLs, Adult Content, Pharmaceutical Sites [supplements, pills, etc.], Gambling-Related Sites, Weaponry/Firearms, Hate and Violence Related Content
No. We don’t allow social media URLs (eg: Facebook, Twitter, Google+).
We recommend sending signals to both your homepage URL and any inner pages you're trying to rank or are building links to.
Right now, social signals are not a subscription, but you are able to order these on a monthly basis. Stay tuned on subscriptions, as we're working on this.
There is a set-up time between when you receive your processing confirmation email and when the signals will start. This set-up time usually takes anywhere from 24 to 48 hours.
Typically this is because the checker hasn't fully cached or registered your signal totals yet. There are also a couple of other reasons this may be occurring:
Your URL was HTTP, but you changed it to HTTPS mid campaign. You decided to 301 (redirect) the URL to another one part way.
Further, Twitter changed the way their button works in November of 2015 Those numbers are no longer publicly viewable, but you can read an article on this below:
Facebook’s privacy policy restricts users from seeing shared posts unless they are friends with the user who shared the content.
Upon completion of your order you will receive an email to let you know that your order has been finalized, at which point you’ll be able to review the initial and final signal counts for your order in your ‘My Account’ section.
If you would like to manually verify your signal count then we would highly recommend using a third-party public social signals checker which can be found in abundance online - e.g. sharedcount.com.
Absolutely. The country that your website is based in has no impact on our ability to deliver social signals.
Unfortunately we are only able to provide a minimum of 200 social signals per URL.
Yes. Our bulk content order discounts are as follows:
5k-49k words — 10% discount
50k-99k words — 15% discount
100k+ words — 20% discount
Please contact us to learn how to best place your bulk content order.
Yes. All our writers are either based in the USA or UK. We recruit many writers who have university degrees concentrated in professional writing and rhetoric.
We aim to deliver most content orders to you within six working days. However, depending on the length of your order, it could take longer.
If you need your content within a strict time frame, please email us at [email protected] before placing your order to check if we’ll be able to fulfill it in time for you. We’ll endeavour to fit reasonable requests in!
We’re willing to take on most things, but we won’t write about weapons, slanderous content, or anything we deem inappropriate.
In the case that your order isn’t accepted, we’ll refund you and let you know why. If you’re not sure whether your order will be accepted due to its niche, send us a message before ordering and we’ll let you know whether we can write it or not.
Yes. Every level of content has an edit or rewrite option. Please contact us should you have an issue with your order, or have a question prior to ordering.
We can’t promise this because the writer might not be available. If you were really impressed with your content and you want to request the same writer in the future, we can check whether that writer is available at the time - but this can’t be guaranteed.
If you can’t decide which content type is best for you, email us with a quick outline of what you need and we’ll point you in the right direction.
We hope this won’t happen, but if it does, please send us an email explaining what you don’t like about it in as much detail as possible. This helps us identify exactly what needs to be changed and how we can do better next time. We will then enlist the writer or an editor to make your desired changes.
To reduce the chances of being dissatisfied with your content, please be very specific when placing your order. Tell us of any formatting requirements, topics you’d like covered, or anything else that will help us deliver exactly what you need the first time.
If you require edits or a rewrite for your order, you have one month from the date of delivery to make this request. Simply email [email protected] and we’ll take care of the rest.
Yes. We run all content through Copyscape before it gets delivered to ensure it passes. The only exception is if there is an address in your order, or your content requires exact product names from websites like Amazon - these often don’t pass.
This depends on what you want to achieve. Generally, we recommend that blogs or articles are a minimum of 500 words. If you’re stuck, send us an email outlining what kind of content you’re after and we’ll do our best to suggest an appropriate length.
Our “Other” category is for content that doesn’t fall under any of our existing content types, such as analytical blogs that require heavy research and referencing or a lead generation page. If you’re unsure of what category your content should be ordered under, send us a message detailing what you want and we’ll help!
Surfer is a tool that analyzes data based on keyword/s a person is attempting to rank for. We write Surfer Optimized content using their Content Editor feature. Check out their video to find out exactly what Surfer’s Content Editor does.
We love their service so much that we’ve added a whole content product using the tool!
Please note that to order Surfer content you will need your own Surfer SEO account and to provide us with a Surfer Content Editor link. Our writers will write content directly into your Content Editor link. Please don’t download your keyword research and attach it to your order as an upload file - manually checking keyword densities is too time-consuming.
Yes. We establish real relationships with real websites by speaking with site owners and vetting domains extensively before we offer them to the public.
We have created a ""blacklist"" feature on our guest posting page (currently only available on desktop). To use it, you simply paste a list of all your backlinks. The tool then excludes any websites in our inventory that are also in your blacklist. And if that wasn't enough, we also manually check our database so you never place the same link twice. Should we discover the link you purchased is indeed duplicate during our manual check, we will offer you a full refund, account credit, or replacement link.
No - the majority of articles are published directly to the domain’s blog. We don’t have control as to whether or not the article is featured on the homepage!
No. We spend a lot of time and resources making sure that we vet the websites we are working with very carefully. During this process we check the websites backlink profile, traffic stats, content, onpage, OBL, and many other factors to deem that it is indeed a natural website.
The turn around time of our Guest Posts can vary depending on the speed of the website author and our content queue. Typically your guest post will be written by our team within the first 2-5 days of the order. Once the writing process has been completed, we email the website author and ask them to publish your guest post. At this point we are at the author's mercy. Some authors publish within 24 hours, while others take 2 weeks. All of this being said, our TAT ranges from 5-30 days.
Weaponry/firearms are the only niches that we categorically do not accept, although there are a number of other niches in which we might have difficulty getting your guest post published. These niches include, but are not limited to:
- Adult Content
- Gambling-related Content
- Pharmaceutical Content
Any guest post that is rejected or deemed irrelevant by the site may be subject to a refund or reassigned to a new site upon approval from you.
We've dedicated many man-hours and resources to partner with all our guest posting sites. Therefore, sharing the database or websites prior to purchase would simply negate the purpose of offering this service.Further, it is not in the interest of our customers since the sites would get spammed if they were so openly shared.
Yes. The same content team that writes all our content also writes our amazing guest posts. You will receive a guest post of 600 words or longer, that was written in the USA or UK by our team.
You sure do! A detailed report will be sent to you as soon as each part of the order has been completed.
Of course! You can either do that by selecting as many sites as you want on our Guest Posting page, or feel free to email [email protected] about a custom bundle and we’d be happy to put one together for you.
We strive to only provide Do-Follow links for our clients and customers. If you happen to notice a link that isn’t Do-Follow, let us know and we’ll either fix it or replace it for you!
We aim to have your guest post written and published within 14 days, although we allow up to 30 days to account for any unforeseen delays that may occur.
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